Ordering Information and Sales Questions
Your emails will be answered by our customer support staff within 24 hours. For support enquiries or technical questions, please use the support email below.
Pre Sales Technical Questions
Technical Support
Your PaperCut MF ASC or VAR is the recommended first point of contact for technical support. You may also reach out to our development team directly via support@papercut.com
If you have any questions or problems, please see our Reporting Problems knowledge base article. It describes how to report problems and the information we need to resolve your issue quickly.
Phone
 Australia Office:(03) 9809-5194
9:00am - 5:00pm AEST
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 USA Support:(800) 819-5329
(503) 828-0226
5:00am - 5:00pm Pacific Time
8:00am - 8:00pm Eastern Time
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UK Support:
+44 (0) 1256 246979
9:00am - 5:00pm GMT
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 International (Head Office):+61-3-9809-5194
11:00pm - 8:00am GMT (Apr - Sep)
10:00pm - 7:00am GMT (Oct - Mar)
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Other: |
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Internet Chat
If you would prefer to chat over the internet during the above hours, we can talk to you using one of the following technologies:
- Live Web Chat - if we're online you'll see a live chat button above.
- Skype (Internet Phone)
- MSN Messenger (Instant Messenger)
To arrange for a different time, send us an email at support@papercut.com to let us know a time that suits you.
Fax
NOTE: When faxing purchase orders, please include a contact email address.
International:
+61-3-8621-8983 or +1-815-550-1983
Australia:
(03) 8621-8983
USA:
(815) 550-1983
Mailing Address
International & Australia:
USA:
Physical Address (head office)
Australia:
Other Information
Business Name
PaperCut Software International Pty. Ltd.
Privacy Statement
ABN (For Australian Customers)
ABN: 56 935 605 006
ACN (For Australian Customers)
ACN: 124 440 400