Sales

sales@papercut-mf.com

Our sales support staff will answer within 24 hours.

Orders and Licensing

customer.service@papercut.com

Our customer service staff will answer within 24 hours.

Tech Support

If your question cannot be answered using the resources on the Support page, your PaperCut MF ASC or VAR is the recommended first point of contact for technical support. You may also reach our development team directly via support@papercut.com.

Please be familiar with our Reporting Problems knowledge base article if you are reporting an issue. This ensures we have the information we need to resolve your issue quickly.

Phone

Australia Office:
(03) 9809-5194
9:00am - 5:00pm AEST
USA Support:
(800) 819-5329
(503) 828-0226
5:00am - 5:00pm Pacific Time
8:00am - 8:00pm Eastern Time
UK Support:
+44 (0) 1256 246979
9:00am - 5:00pm GMT
International (Head Office):
+61-3-9809-5194
11:00pm - 8:00am GMT (Apr - Sep)
10:00pm - 7:00am GMT (Oct - Mar)
Other:

Internet Chat

We have a live web chat system for quick questions. If we are online you will see a flashing live chat button above.

If you would prefer voice chat (e.g. Skype) or screen sharing software, or require us to contact you out of our office hours, please email to arrange a time.

Fax

NOTE: When faxing purchase orders, please include a contact email address.

International:
+61-3-8621-8983 or +1-815-550-1983

Australia:
(03) 8621-8983

USA:
(815) 550-1983

Mailing Address

International & Australia:
PaperCut Software International Pty Ltd
PO Box 2201
Mount Waverley
Victoria 3149
AUSTRALIA
USA:
PaperCut Software
8152 SW Hall Boulevard #308
Beaverton, OR 97008

Physical Address (head office)

Australia:
2/10 Hamilton Place
Mount Waverley
Victoria 3149
Australia

Other Information

Business Name

PaperCut Software International Pty. Ltd.

Privacy Statement

PaperCut's Privacy Policy

ABN (For Australian Customers)

ABN: 56 935 605 006

ACN (For Australian Customers)

ACN: 124 440 400