Sales
Our sales support staff will answer within 24 hours.
Orders and Licensing
Our customer service staff will answer within 24 hours.
Tech Support
If your question cannot be answered using the resources on the Support page, your PaperCut MF ASC or VAR is the recommended first point of contact for technical support. You may also reach our development team directly via support@papercut.com.
Please be familiar with our Reporting Problems knowledge base article if you are reporting an issue. This ensures we have the information we need to resolve your issue quickly.
Phone
 Australia Office:(03) 9809-5194
9:00am - 5:00pm AEST
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 USA Support:(800) 819-5329
(503) 828-0226
5:00am - 5:00pm Pacific Time
8:00am - 8:00pm Eastern Time
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UK Support:
+44 (0) 1256 246979
9:00am - 5:00pm GMT
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 International (Head Office):+61-3-9809-5194
11:00pm - 8:00am GMT (Apr - Sep)
10:00pm - 7:00am GMT (Oct - Mar)
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Other: |
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Internet Chat
We have a live web chat system for quick questions. If we are online you will see a flashing live chat button above.
If you would prefer voice chat (e.g. Skype) or screen sharing software, or require us to contact you out of our office hours, please email to arrange a time.
Fax
NOTE: When faxing purchase orders, please include a contact email address.
International:
+61-3-8621-8983 or +1-815-550-1983
Australia:
(03) 8621-8983
USA:
(815) 550-1983
Mailing Address
International & Australia:
USA:
Physical Address (head office)
Australia:
Other Information
Business Name
PaperCut Software International Pty. Ltd.
Privacy Statement
ABN (For Australian Customers)
ABN: 56 935 605 006
ACN (For Australian Customers)
ACN: 124 440 400