Our sales support staff will answer within 24 hours.
Orders and Licensing
Our customer service staff will answer within 24 hours.
If your question cannot be answered using the resources on the Support page, your PaperCut MF ASC or VAR is the recommended first point of contact for technical support. You may also reach our development team directly via firstname.lastname@example.org.
Please be familiar with our Reporting Problems knowledge base article if you are reporting an issue. This ensures we have the information we need to resolve your issue quickly.
9:00am - 5:00pm AEST
5:00am - 5:00pm Pacific Time
8:00am - 8:00pm Eastern Time
+44 (0) 1256 246979
9:00am - 5:00pm GMT
International (Head Office):
11:00pm - 8:00am GMT (Apr - Sep)
10:00pm - 7:00am GMT (Oct - Mar)
We have a live web chat system for quick questions. If we are online you will see a flashing live chat button above.
If you would prefer voice chat (e.g. Skype) or screen sharing software, or require us to contact you out of our office hours, please email to arrange a time.
NOTE: When faxing purchase orders, please include a contact email address.
+61-3-8621-8983 or +1-815-550-1983
Physical Address (head office)
PaperCut Software International Pty. Ltd.
ABN (For Australian Customers)
ABN: 56 935 605 006
ACN (For Australian Customers)
ACN: 124 440 400